An agent with your voice
Conversations in your preferred dialect, needs discovery and relevant answers from your approved knowledge.
AN AI AGENT FOR YOUR BUSINESS
Your customer asks.
Your agent understands.
Turn WhatsApp conversations into clear requirements and a next step. An agent answers customers, asks what they need and shares useful options, while keeping you informed.
Clarifies customer needsConnects conversation to follow-upKeeps you informed
AFAQ / AI AGENTSERVICE FLOW
YOUR AI AGENT
Customer chat
Your knowledge
Your update
A useful customer conversation.A clearer picture for you.
A WORKFLOW FOR YOUR INDUSTRY
An agent tailored to your industry.
Explore 18 industries, from clinics and real estate to hotels and technology. Each has a tailored conversation and follow-up workflow.
Explore industries and try a scenarioChoose your industry
01ASK02UNDERSTAND03GUIDE04KEEP YOU INFORMED
EXPLORE BEFORE YOU DECIDE
Watch a conversation become an opportunity.
Choose a business and walk through the customer journey. This scripted interactive demo does not connect to WhatsApp or store your information. Request a tailored live demonstration for your business.
Demo conversationSIMULATION
Select “Start demo” to see the first message.
WHAT WE DELIVER
Customer service and sales, connected.
A CRM for your customers
Customer profiles, conversation history, opportunity stages, follow-up tasks and team notes.
Alerts and human handover
Receive a useful summary and next action. Your team takes over with context through the agreed integration.
Extend around your workflow
Add booking workflows, quote requests, knowledge and reporting. Existing-system integrations are scoped together.
YOUR SERVER. YOUR ACCESS RULES.
Deployed locally at your business.
Deploy the agent, CRM, knowledge base and data on a server at your premises, with team access rules, backups and an agreed operating plan.
- Customer records and follow-up history in your environment.
- Local AI inference sized to your server hardware.
- Setup, training and handover included in the proposal scope.
WhatsApp requires connectivity to Meta services. External dependencies and charges are specified before implementation; a local model is selected when AI processing must remain on premises.
BASED IN RIYADH, BUILT FOR YOUR BUSINESS
WhatsApp AI agents for businesses in Riyadh
Afaq Alqima Information Technology provides WhatsApp AI agent implementation for companies, stores and service businesses in Riyadh. We configure the agent using your business information to answer customers in your preferred dialect, understand their requirements, share suitable options and send you follow-up summaries and alerts. Find us in Al Olaya, Al Khaleej Commercial Complex, showroom 20. Contact 0510192263 to discuss the service.
Discuss a WhatsApp agent for your businessFROM THE FIRST MESSAGE TO THE NEXT STEP
More than an automatic reply.
A helpful conversation partner.
We configure it around your information and workflow, so it gathers what matters, helps the customer and knows when a person should take over.
01
Replies with context
Answers using your approved business information: services, products, opening hours and FAQs.
02
Questions that clarify the need
Asks about usage, quantity, location and requirements, one step at a time.
03
Useful information, at the right time
Shares relevant options, links and documents from agreed sources, and routes decisions to your team.
04
You stay informed
Receive the customer’s requirements, conversation progress and the next action that needs your attention.
SEE HOW THE CONVERSATION WORKS
First it asks. Then it helps.
An illustrative example for a technology store, not a real customer conversation. Actual scenarios are designed around your business.
Your store assistantAutomated assistant • illustrative example
BUILT AROUND YOUR WORKFLOW
An agent that fits your business.
For product stores, service businesses, booking enquiries and customer support. Together we define what it answers, what it collects and when it asks you.
Organise the knowledge
Your services, products, FAQs and approved customer materials.
Design the conversation
Discovery questions, tone, follow-up scenarios and human handovers.
Connect and test
Configure the agreed WhatsApp channel and integrations, then test scenarios before launch.
Review and improve
Review authorised operating conversations and refine answers, questions and alerts.
Before we get started
Will it use my business information?+
Yes. We prepare its knowledge from your approved information, links and files, and define what it may share with customers.
Can it ask me to take over?+
We configure handovers and alerts for site visits, quotes requiring approval or questions outside its knowledge, with a summary to help you continue.
Can I guide it and see what happened?+
We agree how you guide the agent and which updates you receive, such as a conversation summary or follow-up request. Integration details are reviewed before implementation.
Does the offer include CRM and local deployment?+
Yes. We scope the agent and CRM on your server, including hardware, local model, access, backups and integrations. WhatsApp itself requires Meta connectivity.
How is the service priced?+
After reviewing your business, conversation volume, channels, integrations and support needs. Setup, operating costs and any third-party charges are explained before approval.
LET’S UNDERSTAND YOUR NEEDS
Ready for an agent
that works with you?
Tell us about your business and how customers contact you. We will suggest a suitable starting point.
Discuss your WhatsApp agent0510192263Afaq Alqima Information Technology • Riyadh