A customer profile and history
Clear next actions and ownership for each request.
ONE PLATFORM. YOUR WORKFLOW.
Every industry has its questions.Your agent knows where to start.
Choose your industry and explore WhatsApp enquiry workflows connected to a CRM, with an on-premises deployment option.
Your preferred dialectConnected CRMOn-premises option
18 / INDUSTRIES. FIND YOUR WORKFLOW.
What is your industry?
Each industry has its own conversation, follow-up fields and workflow questions.
01
Clinics
Appointment enquiries, service information and opening hours, with clinical questions referred to staff.
Explore the workflow02
Real estate
Qualify purchase and rental requests by location, budget and use before adviser handover.
Explore the workflow03
Restaurants
Menu and branch information, group reservations and occasion requests based on restaurant policy.
Explore the workflow04
Salons
Explain services and durations and collect branch and specialist appointment preferences.
Explore the workflow05
Vehicle maintenance
Organise workshop enquiries and collect vehicle and issue details before inspection.
Explore the workflow06
Retail stores
Clarify shopper needs and organise product, availability, delivery and after-sales enquiries.
Explore the workflow07
Law firms
Collect the consultation category and timing and route it to the appropriate lawyer.
Explore the workflow08
Legal offices
Classify drafting and review requests by document type, language and deadline before handover.
Explore the workflow09
Schools
School stages, approved fee information, admission procedures and campus tour requests.
Explore the workflow10
Hotels
Collect stay dates, guest count and room preferences, and explain approved hotel services.
Explore the workflow11
Travel and tourism
Qualify travel packages by destination, dates, party size and preferences.
Explore the workflow12
Shipping and logistics
Shipping quote intake by route, weight and cargo, with organised tracking enquiries.
Explore the workflow13
Home services
Collect service type, neighbourhood, issue and preferred visit time for field teams.
Explore the workflow14
Recruitment
Organise employer requirements and route general application-process enquiries.
Explore the workflow15
Contracting
Qualify projects by type, location, area, scope and current stage.
Explore the workflow16
Training centres
Explain programmes, schedules and prerequisites and organise individual and corporate enquiries.
Explore the workflow17
Gyms and fitness
Explain memberships and facilities and collect class and introductory tour enquiries.
Explore the workflow18
Technology companies
Receive solution and support enquiries and gather requirements for the right technical team.
Explore the workflowEXPLORE THE CUSTOMER JOURNEY
A simple conversation for your customer.
An organised request for your team.
A scripted hotel demo. Try a returning or new customer, select available times or products, and follow the system explanation alongside. No WhatsApp or AI-model connection, and no data is submitted or saved.
Conversation with a demo company systemCHOOSE A PATH AND EXPLORE THE OPTIONS
SELECT THE CUSTOMER MESSAGE TO START
WHATSAPP + CRM + ON-PREMISES
Your workflow. Your server.
We configure a WhatsApp agent, CRM and approved knowledge base. Customer records, conversations, opportunities and tasks stay connected, with an option to deploy the components on your own premises.
Explore the platform and implementationYour preferred dialect
Tone, knowledge and permissions tailored to your business.
Local deployment and team access
Hardware, model and backup requirements agreed before implementation.
FROM DEMO TO DEPLOYMENT
Built around your work, tested with your team.
Understand your operation
Review frequent questions, enquiry routes and team ownership.
Prepare knowledge and CRM
Define records, permissions, sources and integrations.
Test your scenarios
A tailored demonstration and review of answers and handovers.
Handover and support
Team training, support and backups under the agreed proposal.
Before you begin
Is this a live WhatsApp demo?+
This is a scripted journey demonstration. Contact us for a tailored live presentation; the example requires no real personal information.
Can the proposal include CRM and on-premises deployment?+
Yes. We agree the agent, CRM, hardware, local model, permissions, integrations, support and costs before approval.
How are implementation and operating costs determined?+
Based on users, channels, volume, integrations and hardware requirements. Setup, support and external-service charges are specified in the proposal.
EXPLORE OTHER INDUSTRIES
A different industry? Find its workflow.
AFAQ ALQIMA • RIYADH
Let’s explore how your business handles enquiries.
Tell us your industry and most frequent enquiry. Together we define the right workflow and integrations.