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AFAQ ALQIMATECHNOLOGY THAT WORKS WITH YOU

BUILT FOR HOME SERVICES

Complete the service brief before the technician visits.

Collect service type, neighbourhood, issue and preferred visit time for field teams.

Your preferred dialectConnected CRMOn-premises option

01 / BEFORE THE CONVERSATION

Missing details slow down follow-up.

For home services, we start with the questions your team actually needs answered.

01

Technicians on visits

Define a clear intake path so the request can reach the right team.

02

Missing service area or issue

Define a clear intake path so the request can reach the right team.

03

Scheduling without coverage checks

Define a clear intake path so the request can reach the right team.

02 / EXPLORE THE CUSTOMER JOURNEY

A simple conversation for your customer.
An organised request for your team.

A scripted home services demo. Try a returning or new customer, select available times or products, and follow the system explanation alongside. No WhatsApp or AI-model connection, and no data is submitted or saved.

Conversation with a demo company systemCHOOSE A PATH AND EXPLORE THE OPTIONS

See how the agent recognises a customer, reads available options from the demo dataset, and asks for confirmation.

SELECT THE CUSTOMER MESSAGE TO START

03 / A CLEAR PATH FOR EVERY ENQUIRY

What your home services team receives.

Service type

Two split AC units • Qurtubah

Neighbourhood and issue

This afternoon requested

Preferred visit time

Check field schedule

It collects preferences. Confirmation requires a current schedule and booking permission; otherwise the coordinator checks coverage and availability.

WHATSAPP + CRM + ON-PREMISES

Your workflow. Your server.

We configure a WhatsApp agent, CRM and approved knowledge base. Customer records, conversations, opportunities and tasks stay connected, with an option to deploy the components on your own premises.

Explore the platform and implementation

A customer profile and history

Clear next actions and ownership for each request.

Your preferred dialect

Tone, knowledge and permissions tailored to your business.

Local deployment and team access

Hardware, model and backup requirements agreed before implementation.

WhatsApp needs connectivity to Meta services. External dependencies and charges are explained, and a local model is selected when AI processing must remain on premises.

FROM DEMO TO DEPLOYMENT

Built around your work, tested with your team.

01

Understand your operation

Review frequent questions, enquiry routes and team ownership.

02

Prepare knowledge and CRM

Define records, permissions, sources and integrations.

03

Test your scenarios

A tailored demonstration and review of answers and handovers.

04

Handover and support

Team training, support and backups under the agreed proposal.

Questions from home services

Does it confirm an arrival time?+

It collects preferences. Confirmation requires a current schedule and booking permission; otherwise the coordinator checks coverage and availability.

Is this a live WhatsApp demo?+

This is a scripted journey demonstration. Contact us for a tailored live presentation; the example requires no real personal information.

Can the proposal include CRM and on-premises deployment?+

Yes. We agree the agent, CRM, hardware, local model, permissions, integrations, support and costs before approval.

How are implementation and operating costs determined?+

Based on users, channels, volume, integrations and hardware requirements. Setup, support and external-service charges are specified in the proposal.

EXPLORE OTHER INDUSTRIES

A different industry? Find its workflow.

AFAQ ALQIMA • RIYADH

Let’s tailor a demo for home services.

Tell us your industry and most frequent enquiry. Together we define the right workflow and integrations.

Request a tailored demo0510192263